NOW LOCATED IN HUNTERSVILLE, NORTH CAROLINA (EFFECTIVE NOVEMBER 1, 2024)

Refund Policy

  • You may cancel your session up to 48 hours preceding your appointment. A partial refund may be given (service fee minus processing fees) OR full credit added to your spa account.  
  • Same-day cancellations = 50% of the service price.
  • NO CALL/NO SHOW = 100% of the service price. 
  • You may reschedule your appointment without charge up to 24 hours preceding your appointment. Same-day rescheduling will be charged the remaining 50% of the scheduled service price.   
  • You will be charged 100% of the service price due to missed/late arrival.   
  • NO refunds or partial refunds will be issued due to late arrivals.
  • NO refunds or partial refunds will be issued due to unused massage sessions after validation period.
  • NO refunds will be issued for any presale item during #The90DayRace campaign.

By proceeding to book/purchase with us a Mama Me Time Spa, you understand and agree with all terms and conditions listed above.